Terms for using REVORY.

REVORY is provided by AMETRINE LABS DESENVOLVIMENTO DE SOFTWARE NAO CUSTOMIZAVEL LTDA, CNPJ 68.046.497/0001-12, at Rua Pais Leme, 215, Conj. 1713, Pinheiros, Sao Paulo - SP, 05424-150, Brazil. By creating an account, buying an offer or using the service, you accept these Terms. The Privacy Notice and Cancellation and Refund Policy are incorporated by reference.

“Customer” means the business accepting these Terms. “Authorized User” means a person the Customer permits to use its workspace. “Customer Data” means data submitted by or for the Customer. “Output” means a REVORY finding, report, export or recommendation. “Order” means the checkout or signed order identifying an offer, price and billing cadence.

REVORY is offered primarily for business use. You represent that you are legally able to bind the Customer and are authorized to submit its data. Mandatory rights that legally apply to an individual consumer are not waived.

REVORY provides narrow, self-service revenue-leak intelligence for high-ticket service businesses. It is not a CRM, inbox, autonomous follow-up agent, field-service, scheduling, accounting, job-costing, project-management, legal, tax or financial-advisory service.

You must provide accurate information, protect credentials, maintain current recovery methods and promptly remove unauthorized access. Customer is responsible for its Authorized Users. Each workspace must remain logically separate and may be used only for data the Customer is authorized to process.

We grant a limited, non-exclusive, non-transferable and revocable right to use the purchased service during its access period. You may not resell access or use REVORY to build a competing product except under a written agreement.

Customer retains its rights in Customer Data and grants Ametrine Labs a limited license to host, copy, transform and otherwise process that data only to provide, secure, support and improve the reliability of the service, follow documented instructions, prevent abuse and comply with law.

Ametrine Labs is generally a processor/operator for exports containing the Customer’s end-customer records and acts on Customer instructions. It is a controller for account, authentication, billing, security, support and service-operations data. The DPA applies where Ametrine Labs processes personal data for Customer.

Optional AI may assist with uncertain mappings, classifications, explanations or narrowly scoped text. Deterministic rules remain authoritative for financial findings. AI never approves an import, silently links records, sends customer communications or replaces human review. Depending on the enabled feature, minimized metadata or limited user-provided context may be sent to the disclosed AI provider.

Do not upload unlawful data, malware, secrets, payment-card data, health records or data outside the supported purpose; probe or bypass security; interfere with other tenants; scrape, reverse engineer or overload the service; impersonate others; or use Output for unlawful discrimination, spam or automated adverse decisions.

Each party will protect the other party’s non-public business, technical and personal information with reasonable care, use it only for the agreement and disclose it only to personnel and providers who need it and are bound to protect it. Duties do not cover information lawfully public, independently developed or rightfully received without restriction. Required disclosures will be limited and, when lawful, notified in advance.

Hosting, database, email, billing, authentication and optional AI depend on third-party providers identified in the Subprocessor Notice. Their independent services and external websites are governed by their own terms. We remain responsible for our contractual obligations and do not control provider-wide outages.

A one-time Quote Recovery Audit includes one supported analysis run unless the Order says otherwise. Reviewing or uploading files alone does not consume it. Consumption begins when Customer confirms the reviewed mapping and the one-time use, and REVORY commits the import and creates the analysis read. A later re-run requires another entitlement or recurring plan.

Subscriptions renew automatically at the cadence and price shown at checkout until canceled. Customer authorizes the disclosed recurring charges. Fees exclude applicable taxes unless checkout says otherwise. Customer is responsible for lawful taxes, and failed payment may suspend access after reasonable notice where practicable.

Cancellation, withdrawal and refund eligibility follow the Cancellation and Refund Policy and mandatory law. Canceling a subscription normally prevents the next renewal and leaves access through the paid period. One-time service commencement is defined in Section 13.

We use commercially reasonable efforts to operate and support REVORY, but do not guarantee uninterrupted or error-free availability. Planned maintenance, internet failures and third-party events may affect access. Support is available through the published support channel.

Features marked beta, preview, gated, future or roadmap may be incomplete, changed or withdrawn and are not part of a paid Order unless expressly listed there. Change orders, invoices, underbilling, margin and Revenue Realization capabilities are not sellable merely because they appear in product materials.

Outputs are decision-support signals, not guaranteed revenue, recovery, loss, profit, margin, accounting treatment or business result. Zero findings does not prove that no issue exists. Customer must verify source records and decide whether and how to act.

Customer is responsible for data accuracy, mapping approval, record matching, business decisions and review by appropriate professionals. REVORY preserves ambiguity rather than inventing links. Output must not be treated as audited financial statements or professional advice.

Ametrine Labs and its licensors own REVORY, its software, designs, methods, documentation and trademarks. Except for the limited use right, no intellectual-property right is transferred. Lawful interoperability rights that cannot be excluded remain unaffected.

Customer owns Customer Data and its pre-existing materials. Customer represents that it has the rights and lawful basis needed for Ametrine Labs to process them under these Terms and the DPA.

If Customer voluntarily provides feedback, Ametrine Labs may use it without restriction or payment, provided it does not identify Customer or disclose Customer Confidential Information without permission.

We may suspend the minimum access necessary to address nonpayment, a material breach, unlawful use, credible security risk or harm to the service. When reasonably possible, we will give notice and an opportunity to cure. Emergency protective action may occur first.

Either party may terminate for an uncured material breach after reasonable written notice, or immediately for fraud, illegality or insolvency where permitted. Customer may stop using REVORY at any time; subscription cancellation is handled under Section 15.

Authorized workspace users can export stored workspace data and delete supported analysis data in Settings. Configured analysis retention is 30, 90, 180 or 365 days and defaults to 365 days. Account closure or deletion beyond the self-service controls must be requested through support. Security, billing, legal and backup records may remain where necessary and lawful; we do not promise an unimplemented automatic post-cancellation deletion deadline.

Each party warrants it has authority to enter the agreement. To the maximum extent permitted by law, REVORY is provided “as is” and “as available,” and implied warranties of merchantability, fitness, non-infringement and uninterrupted operation are disclaimed. Mandatory warranties are not excluded.

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, punitive or consequential damages, or lost profits, revenue, goodwill or data, arising from the agreement, even if advised of the possibility. This exclusion is subject to Section 29.

Except under Section 29, each party’s total aggregate liability arising from the agreement will not exceed fees paid or payable for the service during the 12 months before the event giving rise to liability. For a one-time Audit with no recurring fees, the cap is the amount paid for that Audit.

Sections 27 and 28 do not limit liability to the extent it results from fraud or willful misconduct, breach of confidentiality, infringement or misappropriation of the other party’s intellectual property, Customer’s unlawful Customer Data or instructions, indemnity obligations under Section 30, or liability that applicable law does not permit the parties to limit.

Customer will defend and indemnify Ametrine Labs against third-party claims caused by Customer’s unlawful Customer Data, instructions or use. Ametrine Labs will defend and indemnify Customer against a third-party claim that the unmodified paid service infringes Brazilian intellectual-property rights, excluding combinations, Customer Data and unauthorized use. The protected party must promptly notify, permit control of the defense and reasonably cooperate. Settlements may not admit fault or impose non-monetary obligations without consent.

Neither party is liable for delay caused by events beyond reasonable control, including utility, internet, cloud-provider, labor, civil, governmental or natural events, except payment obligations for services already provided. The affected party will use reasonable efforts to mitigate.

We may improve the service and update these Terms. Material legal changes will be notified through the product, email or website before they take effect when reasonably practicable. Continued use after the effective date constitutes acceptance where lawful; material changes may require renewed electronic acceptance.

Legal notices to Ametrine Labs must be sent to support@revory.app. We may send notices to the account email or display them in REVORY. Operational support messages are not formal legal notices unless clearly identified.

Neither party may assign the agreement without the other’s consent, except to an affiliate or in connection with a merger, reorganization or sale of substantially all relevant assets, provided the assignee assumes the obligations. An unlawful assignment is void.

If a provision is unenforceable, it will be limited to the minimum necessary and the remainder continues. Failure to enforce a provision is not a waiver, and a waiver must be written and specific.

These Terms, the applicable Order, DPA, Privacy Notice and Refund Policy form the agreement. A signed Order controls commercial specifics; the DPA controls processing of Customer Personal Data; then these Terms control. Customer purchase-order boilerplate does not amend the agreement.

Provisions concerning payment, confidentiality, intellectual property, data responsibilities, disclaimers, liability, indemnity, dispute resolution and provisions that by nature should survive will remain effective after termination.

Clicking the account-creation or checkout action, or otherwise electronically accepting an Order, has the same effect as a signature to the extent permitted by law. REVORY may retain the user, workspace, document versions, event, context and timestamp as acceptance evidence.

Brazilian law governs, without regard to conflict rules. Courts located in Sao Paulo, SP, Brazil have jurisdiction, except for a mandatory consumer forum, data-protection authority competence or other non-waivable right. Contact support@revory.app.